I build product experiences, from start-ups to enterprises, using human-centered design principles to create experiences that matter to the people who use them. At the IBM Garage, I helped scope and deliver design solutions for clients, supporting over $5 million in revenue.
In my design leadership role, I drove design quality across six garage locations in North and South America. I was responsible for regional hiring, mentorship, and coaching to design team members.
Shake made it dead simple to create, sign, and send legally-binding agreements digitally—a problem that’s existed for too long. As the Head of Design at Shake, I oversaw product and brand on top of daily design execution, collaborating closely with the leadership, engineering, and UX teams. LegalShield acquired Shake in 2015.
I collaborated with National Geographic Magazine and the team at Joe Zeff Design to create the magazine’s first iPhone app that interpreted traditional print content into a delightful, mobile experience. We developed a scalable experience to highlight the magazine's best material every month.
I’ve led design teams to increase their impact by establishing the programs and organizational relationships they need to do their best work. At Komodo Health, I was responsible for the user experience of ten healthcare data analytic products and associated DesignOps programs.
I grew the design practice from two to six full-time hires in 12 months, launched a design system, and established a design research practice.
The IBM Mainframe is famous for helping NASA land a man on the moon. Today, the IBM Z mainframe provides security and resiliency to enterprises for critical services such as payment processing and airline reservations.
As the design lead for the software operating system on IBM Z, I led a team of design researchers and UX designers to improve the system admin experience. To support IBM’s worldwide design transformation, I contributed to the international design program office as the NYC IBM Design Studio Ambassador, responsible for cross-organization critiques, visiting guest presentations, and mentorship.
I teach advanced interaction design at SVA’s Products of Design MFA program incorporating theory with practical application through projects with AI, Big Data, and AR/VR technology themes.
Read about my teaching experience on Medium.
I’ve led speculative futurism projects with Master of Graphic Design students at North Carolina State and with BFA graphic design students at the Maryland Institute College of Art. Whether their futures were utopian or dystopian, students had to pitch the product or service based on their imagined future at the end of the project.
I instructed 18 BFA Communication Design students in Editorial Design for mobile and digital interfaces.